Who is responsible for processing your data?

Controller: Dialgo AI Solutions, S.L.
Email: hello@dialgo.ai
Data Protection Contact: Please write to the same email address with the subject «Data Protection».

For what purpose do we process your personal data?

At Dialgo AI Solutions, S.L., we process your personal data for the following purposes:

• To manage your contact or information request.

• To manage the registration process on our website.

• To manage mailing lists and commercial communications.

• To send you information about our products, services, and updates, including by electronic means (email or similar).

• To analyze website traffic for statistical and service improvement purposes.

We will not use your personal data for purposes other than those stated, unless required by law or a court order.

What categories of data do we process?

The personal data we process is provided directly by you through the forms available on our website. Specifically, we may collect:

• Identification data: name, surname, company (if applicable), and email address.

How long will we retain your data?

We will retain your data only for as long as necessary to fulfill the purpose for which it was collected, or until you revoke your consent.

Once the purpose has been fulfilled or your request for deletion is made, your data will be erased or anonymized, unless we are legally required to keep it for a longer period.

What is the legal basis for processing your data?

The legal basis for processing your data is your explicit, free, and informed consent, which you grant when completing and submitting contact or subscription forms.

In some cases, we may also process your data to comply with legal obligations or based on legitimate interest, always ensuring your fundamental rights and freedoms are respected.

Will your data be shared?

Your data may be shared with other entities within the Dialgo AI Solutions, S.L. group, solely for the purposes described above and under contractual agreements that ensure compliance with GDPR and Spanish data protection laws.

In the case of international data transfers outside the European Economic Area (EEA), we ensure that Standard Contractual Clauses approved by the European Commission are used, or that other appropriate safeguards are in place to ensure an equivalent level of protection.

What are your rights?

Under GDPR and Spanish law (LOPDGDD), you have the right to:

• Access: know what data we process about you.

• Rectification: request correction of inaccurate data.

• Erasure: request deletion of your data when it is no longer necessary.

• Objection: object to the processing of your data on personal grounds.

• Restriction of processing: request limited processing of your data in certain cases.

• Data portability: receive your data in a structured format and transmit it to another controller.

You may exercise your rights by sending an email to: hello@dialgo.ai, attaching a copy of your ID and clearly stating the right you wish to exercise.

Additionally, if you believe your rights have not been properly addressed, you can file a complaint with the Spanish Data Protection Agency (AEPD):
📍 Calle Jorge Juan, 6 – 28001 Madrid
🌐 www.aepd.es